TYPO3 Help Desk Extension
An all-in-one TYPO3 Help Desk extension that helps you balance everything your customers need to be happy. The easiest to use TYPO3 Help Desk & Support Ticket extension allows you to create a support help desk quickly and easily with Support Tickets.
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V9V10V11
Vendor :NITSAN Technologies Pvt. Ltd.
- Downloads : 668
- Last Update : 31 Dec 2021
- Created Date : 09 Feb 2021
- Categories : Marketing, Support, Utility
compatibility
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Extension Key
ns_helpdesk / Stable
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TYPO3 Version Support
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Composer support
composer req nitsan/ns-helpdesk
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Compatible Browser
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Compatible Devices
# 2.0.0
31st Dec 2021
RELEASE Major version 2.0.0 release
FEATURE Make compatibility with TYPO3 v11.5.x
FEATURE Backend Module view improves with TYPO3 v11
TASK Security fixed with the image uploading
TASK Code cleanup and code improvements
BUGFIX UI/UX small design issues fixing
BUGFIX Functional testing and bug fixing
# 1.0.5
29th Jul 2021
TASK Automatic deployment at client Serve at release of every new version.
TASK Code clean-up and code improvement
# 1.0.4
14th Jun 2021
TASK Automatic deployment at client Serve at release of every new version.
TASK Code clean-up and code improvement
# 1.0.3
12th Apr 2021
TASK Sidebar data link changed
BUGFIX Small issue related to constant has been fixed
# 1.0.2
9th Apr 2021
TASK Backend module user list improve
# 1.0.1
31st Mar 2021
RELEASE Release of version 1.0.1
FEATURE Development of TYPO3 extension
TASK Support composer based TYPO3 instance
TASK Support multilingual and multidomain support
TASK Compatibility of cross-browsers and cross-devices
TASK Code clean-up and code improvement
TASK Automatic code review with Gitlab-CI lints
BUGFIX Functional testing and bug fixing
BUGFIX UI/UX design testing and fixed TYPO3 version compatibility
BUGFIX QA testing & bug-fixing
Overview
An all-in-one TYPO3 Help Desk extension that helps you balance everything your customers need to be happy. The easiest to use TYPO3 Help Desk & Support Ticket extension allows you to create a support help desk quickly and easily with Support Tickets.
Quick Highlights
The TYPO3 ticket extension provides a dedicated support dashboard and portal, rich TYPO3 ticketing system, email notifications, restricted access, file, and media uploads. You can also add your own fields to extend the ticket forms using custom fields. This TYPO3 support extension integrates seamlessly to your TYPO3 website, allowing you full control over your support system.
Key features list |
FREE |
Premium |
|---|---|---|
| Ticket creation from front end users | ||
| Ticket submission notification to admin | ||
| Ticket responding within the admin pannel | ||
| Detailed Ticket Management | ||
| Auto tagging and assigning | ||
| Individual agent profile setup | ||
| Customizable front end form and feilds | ||
| Email notifications upon actions | ||
| Triggers and notification | ||
| Ratings and comments | ||
| Customizable form and layout |
Frequently Asked Questions
We have detailed documentation, Please click on documentation link on this page which will lead you to our official documentation https://docs.t3terminal.com/
Yes, you can always reach us as at https://t3terminal.com/support-submit-ticket/ with your TYPO3 extension customization needs.
Yes, For free TYPO3 extension, you can just use as mentioned composer installation command on this page. For the premium TYPO3 extension, we will provide you an access of our Private TYPO3 Composer Server.
We will keep you notified with email alerts for every new version update
Yes, you can always opt for our installation service while buying any template.
Yes, with our extended support service, our TYPO3 experts also train and help our customers to get familier and used to TYPO3 backend.
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