TYPO3 Help Desk Extension

T3Terminal extensions generally work with all 3rd-party TYPO3 extensions from TER (TYPO3 Extensions Repository). If you come across a compatibility issue with any third-party module, we’ll definitely try to help you.
If you face any technical issues, please create a ticket to receive help from our professionals.
We recommend, please perform a backup before starting the installation process to be sure that nothing can provoke a conflict.

All premium T3Terminal extensions comes with 1 year of free support and updates from the date of purchase. However, if you wish to avail yourself of the benefits of lifetime free updates and support, you may switch to Lifetime Subscription anytime. Read more about the subscription model.

Yes, we provide professional installation service at €49. You can purchase it when ordering an extension. If you need to configure according to your business needs, you can request a customization service.

Yes, T3Terminal provides a demonstration of their TYPO3 products, also comes with a 15-day money-back guarantee.
For Trial and best user experience, all T3Terminal extensions are provided for testing and demo purposes with front-end and back-end demos.
So instead of a free trial, most of our TYPO3 extensions have demos where you can see how our modules work.
For customer convenience, we provide Frontend and Live TYPO3 backend, Checkout

Yes, you can install any T3Terminal extension on a test site and configure all the settings there before doing it on your live store. You can easily change your domain from a staging site to a live site on your own or may contact our support team to do I for you. Also, you can use activate/de-activate license feature. Read more

By default T3Terminal offers 360 days of premium support with 15 days money-back guarantee with your purchase. This includes if you find any kind of bug or facing any trouble within our template, you can create a support ticket from here - Submit a ticket and our team will reply to you within 1 business day.

To extend support for more than 30 days, you would be required to renew with our lifetime/ extended yearly premium support. Read more

Whenever Team T3Terminal will release a new version particular for the TYPO3 product, You will get email information about the newly released version.

You can then update the extension from your account
Step 1. Go to NITSAN > License Management
Step 2. Check Your Product, Is “Latest Version” Marked? Then, you don’t need to do anything.
Step 3. If new updates are available, then click on the “Update to X.X.X” button of your particular product.

Before activating and updating your purchased TYPO3 products, we'd recommend you take TYPO3 backup of your website, just in case of functionality breaks you can roll back the changes.
Checkout Migration Step-by-step Guide: Migration Documentation

You can install your TYPO3 extension with the below steps.

Step 1. Download EXT.ns_license
Step 2. Go to Admin Tools > Extensions > Install EXT.ns_license extension.
Step 3. Switch to NITSAN > License Management > Add Your License Key.
Step 4. Go to Admin Tools > Extensions > Activate Your Purchased Extension.
Detailed information can be found via documentation, Read more.

Yes, For a free TYPO3 extension, you can just use the mentioned composer installation command on this page. For the premium TYPO3 extension, we provide you access to our Private TYPO3 Composer Server. Detailed information can be found via documentation, Read more.

Our license allows you to use a single extension license agreement on one TYPO3 installation. If you run several domains on the same instance of TYPO3, you can use a single site license. However, if you run each website on a new installation of TYPO3, then you need a separate license for each of them, i.e multisite license. Support on the subscription is provided only for the account for which you purchased a subscription i.e Annual or Lifetime. If the modules are on another account, they will not be supported. Read more about it.

We have detailed documentation for every TYPO3 product, please click on the documentation link on this page which will lead you to our official documentation.

We take care well of the backend usability of all the TYPO3 products. You can find all the details like installation, configuration, usage in our documentation. Yes, with our extended support service, our TYPO3 experts also train and help our customers to get familiar with and get used to the TYPO3 backend.

Yes, According to our vision, all the TYPO3 products are compatible with the current and last TYPO3 LTS version.

You can easily transfer your license key from one domain to a new domain. Please follow our De-activate/activate license feature at Documentation.

If you want to set up your purchased TYPO3 product at your local, staging, or testing server then please send us information at Submit Your Ticket.

There is no need to pay any additional cost after purchasing our products. But in case you need our installation or customization services, a fee will be required. For free products, our support will be given as the charged service.